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Primetrade, Inc.

Servicing the Foundry Industry with Quality Pig Iron, Foundry Coke and Alloy Products

Primetrade Quality

Quality Statement

Through its employee’s dedication and commitment, Primetrade Inc. conforms to ISO 9001:2008 standards and has achieved ISO 9001:2008 registration.

If you would like a copy of our quality manual, please contact us at iron@primetradeusa.com. Click the following link for our registration certificate.

Primetrade Inc’s commitment to Quality starts with providing quality products, service, and on time delivery that meets or exceeds customer expectations. 

Everything we do, both those internal and external, must reinforce our commitment to providing excellent service to our customers. 

Quality Objectives To provide excellent customer service through:

  • Dedication to understanding and meeting the customer’s needs.
  • On-time and accurate deliveries by having:
    1. Adequate inventory stock holdings
    2. Inventory accuracy with up-to-date and accurate information systems.
  • Positive communications with customers and co-workers. Efficient resolutions for queries or problems on behalf of customers and co-workers alike.
  • Improvement of our quality system by continuing to review, set, and meet or exceed quality objectives.
  • GENERAL CONDITIONS OF SALE

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